GCC Printers 16 Manual do Utilizador descarregar pdf (Página 98)

GCC Elite Color 16 Series User’s Guide 3-15

Ethernet Network Interface Troubleshooting

Technical Support

If you are experiencing an error that is not listed in this chapter, or if you are unable to ﬁx the

error, contact your point of purchase or Technical Support as listed in Appendix A. If possible,

you should print a Conﬁguration page from the printer to have available when calling.

When you report a problem, please provide the following information:

• Your name, and your company name, address, and phone number

• Printer model number

• Printer serial number

• Software version

• Network conﬁguration

• Description of the problem

• Status of the unit when the problem occurred (please try to include information on user

and network activity at the time of the problem).

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GCC Printers 16 Manual do Utilizador Página 98